Privacy Policy

Last updated: July 13, 2026

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

When you contact us or submit a consultation request, we collect:

• Your name and email address
• Details about the service you're interested in
• Information you provide about your circumstances
• Communication records between you and our team

How We Use Your Information

We use your personal information to:

• Respond to your enquiries and consultation requests
• Provide the legal advisory services you've requested
• Communicate with you about your case or application
• Improve our services and website functionality
• Comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity: to provide the services you've requested
• Legitimate interests: to improve our services and communicate effectively
• Legal obligation: to comply with applicable laws and regulations

Data Storage and Security

We store your personal information securely and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction.

Your data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Sharing Your Information

We do not sell your personal information to third parties. We may share your data with:

• Government departments and agencies when processing your benefit claims
• Medical professionals when obtaining supporting evidence for your case
• Legal representatives if tribunal proceedings are required
• Service providers who assist us in operating our website and business

Your Rights

Under data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent where processing is based on consent

Cookies

Our website uses cookies to improve user experience and functionality. For detailed information about our cookie usage, please see our Cookies Policy.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at [email protected]